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Shipping Policy

Shipping Policy - the basics

At Lux Outdoor Furniture, we strive to deliver your purchase with excellent service and flexibility, every time. Please review our shipping policy below:

1. Shipping Options

We offer several shipping options to meet your needs, including standard, expedited, and international shipping.

2. Shipping Costs

Shipping costs are determined based on the size and weight of the item, the shipping method, and the delivery address.

3. Delivery Time

While we aim to deliver your order as quickly as possible, delivery times may vary based on the shipping option you select, your delivery location, and the availability of the item.

4. International Shipping

We are pleased to offer international shipping to our customers. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, we will provide you with tracking information so you can follow your order’s journey to your doorstep.

6. Damaged Items

If you receive a damaged item, please contact us immediately. We will arrange for a replacement and cover the cost of return shipping.

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